8772600087 (2024)

FAQs

How do I know if my Chase alert is real? ›

If you're ever in doubt about the legitimacy of a message that claims to be from Chase, log in to your Chase account online or through the app. If there's an issue with your account, you'll see an alert there.

The caller ID can say the call or text is from Chase even though it's not. Even if your caller ID says a call or text is from Chase, it could be a scam. When in doubt hang up and call us directly. Never click on suspicious links in a text or email or grant anyone remote access to your phone or computer.

Credit Card: 1-800-432-3117. Go to chase.com/customerservice for call center hours.

If you have any questions regarding the Digital Platforms or Services, please call (877) CHASEPC (877-242-7372). This Agreement contains the terms and conditions that govern your enrollment in and use of the Digital Platforms and Services.

We monitor for fraud 24/7 and can text, email or call you if there are unusual purchases on your credit card. To assist us, please update your phone number in case we need to contact you quickly.

You can receive alerts by email, text message and push notification when there's a charge, refund or other transaction on your account, when a balance transfer or payment has posted, to get balance and available credit limit amounts, when a payment is due, or when a payment has posted.

Credit Card: If your card has been lost, stolen or damaged, call us immediately at 1-800-432-3117. Go to chase.com/customerservice for call center hours. Personal Banking: If your card has been lost, stolen or damaged, call us immediately at 1-800-935-9935. Go to chase.com/customerservice for call center hours.

It's not uncommon for your bank to try and contact you. But sometimes those emails and phone calls are just scammers using the trust you have in your bank to con you out of your money.

Suspect fraud on your debit card from a unauthorized merchant charge? If you think someone used your card without your permission, we can help. If you file a fraud claim, your card may be deactivated for your protection, and you may be issued a new card.

(800) 935-9935

JPMorgan Chase & Co / Customer service

What number is 877 470 9042? ›

My wife applied for Chase card and got a letter to confirm that she really applied. Internet shows that it is a correct number. She will give them their letter referral number to show that we received their letter.

User reports indicate no current problems at Chase

Chase offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans.

To get started call 1-877-CHASEPC (1-877-242-7372). For Spanish please press 9. If you don't have your debit card, enter your account number or Chase By Phone User ID and then the password you selected. At Chase, we're continually looking for ways to improve your user experience.

If your card is lost or stolen, or you think someone used your account without permission, tell us immediately by calling 1-866-564-2262 for debit card customers, 1-800-955-9060 for credit card customers, and 1–888–269–8690 for business credit card customers.

If you're wondering whether a text message is legitimately from your financial institution, check for the "short code," which is a five- or six-digit code that displays to identify as the sender of a text message.

If you're approved for a credit card, we'll send a notice sharing the good news and explaining what to expect next. While you may not have tracking information for your physical credit card, delivery usually takes up to two weeks from the date of your approval.

You cannot set a travel notification with Chase. Chase doesn't give the option to set a travel notice because they trust their fraud detection capabilities to recognize suspicious activity and protect your account while you are travelling.

If you see a check number on your check, compare it against the number in the MICR line. This line contains the account number, the routing number, and then the check number. If the MICR line doesn't match the check number, the check is likely fake.